Profile
Ex-software developer with 8+ years coding (Java, JS) turned IT Program Manager, delivering $3M+ in digital platforms (ERP, LIMS, ML-driven solutions). Agile expert driving 40%+ efficiency gains, now mastering AI to shape scalable, innovative products.
certification
Professional Expertise
- Leading and managing end-to-end project delivery across cross-functional teams, focusing on efficiency and sustainability.
- Creating, optimising, and executing software development processes, ensuring streamlined and effective workflows.
- Proficient management of vendors and vendor-led projects, with experience in Agile and Waterfall project management.
- Collaborating with partners and cross-functional teams to identify constraints, dependencies, risks/issues, and facilitate the adoption of tooling.
- Negotiating and communicating the scope of Minimum Viable Products (MVP) and sprint goals to business and technical stakeholders to ensure alignment with project goals.
- Developing dashboards to inform decision-making and improve multiple KPIs
- Gathering and analysing functional and non-functional requirements through co-creation workshops with multidisciplinary stakeholders.
- Performing As-Is and To-Be analyses, resulting in actionable phased delivery plans for project success.
- Lead transformation initiatives and implement adaptable processes to accommodate changing requirements and improve project delivery with Scrum.
- Hands-on experience with microservice architecture-based applications, strong understanding of Restful protocols, and promoting operational excellence (e.g., TDD/BDD, CI/CD, establishing SLE, programming for resiliency and scalability).
Skills
Agile Coaching and Agile framework Implementation
Product Development Methodologies
Stakeholder Management
User-Centric Design Processes
Team and Relationship Building
Communication, Collaboration and Teamwork
GAP Analysis and Requirement Gathering
Leadership and Mentoring
Budget Administration
Jira, Confluence, Miro, Figma
Balsamiq, Figma
Kibana, Redash, Tableau
HTML5, JavaScript, Typescript, Java
RDBMS , NoSql, GraphQL
MS Office & Ms. Project
Experiences
- Launched $1.2M intelligent platform MVP, integrating ML for ESG metrics, creating a new revenue stream.
- Developed Predictive AI driven Join Species Distribution Models (jSDMs) at NatureMetrics using TensorFlow and CNNs boosting biodiversity predictions by 40% with eDNA and remote sensing data and advancing MLOps for ecological scalability.
- Delivered $1.5M ERP suite (CRM, BC, HR), boosting order processing by 20% and data quality by 30%.
- Procured $600K LIMS, cutting lab turnaround by 40% ($200K saved annually) via vendor negotiations.
- Directed ERP integrations, enhancing data accuracy and process flow across sales and ops.
- Mentored Agile adoption, embedding user-centric practices organization-wide.
- Provided mentorship to junior Project Managers and IT Operations Leads, fostering their growth and development.
- Improved project management and documentation processes by implementing JIRA and Confluence.
- Enhanced IT support and issue resolution capabilities by implementing service desk processes and policies.
- Established sustainable processes across cross-functional teams for end-to-end project delivery.
- Created, implemented, tracked, and reported on the IT roadmap to C-suite stakeholders, ensuring alignment with strategic objectives.
- Built a search engine portal for dataset searches using metadata, increasing access requests by 40% and slashing processing time by 50%.
- Leveraged Agile methodologies to identify and analyze improvement impacts on team performance, enhancing delivery of business value.
- Established and guided new Agile teams, focusing on backlog creation, sprint planning, and delivery for cross-functional teams.
- Developed and implemented Service Level Expectations (SLEs), improving product delivery timelines
- Documented and approved process changes and designs in Confluence, actively contributing to design of all technical solutions.
- Supported CTO in maintaining technical roadmap and sprint planning, collaborating with delivery organizations on budget adherence, resource allocation, and capacity planning.
- Facilitated regular design workshops with stakeholders to ensure alignment and gather valuable feedback.
- Developed a content management system, streamlining financial and infrastructural planning for 1000+ users.
- Created a one-click cloud portal, slashing scientist setup time by 50% via cloud infrastructure spin-up.
- Designed high-performance, scalable solutions using Java, Spring Boot, and Angular, meeting strict specs.
- Facilitated workshops to reach consensus on As-Is/To-Be models, identifying critical success factors (CSFs).
- Mapped stakeholder requirements with RACI, MoSCoW, and workflows, enhancing delivery with prototypes.
- Implemented ER diagrams, RDBMS databases, and class modeling, improving sprint planning and stand-ups.
- Working with CTO by carrying out SWOT and data analysis for clients to improve the business revenue through social media promotions by carrying out targeted marketing
- Market research about new user centric-designs to meet client design requirements
- Designing mock-ups and feedback gathering in the client meetings
- Managing communication with the clients as the first line of support